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ARPN Journal of Science and Technology >> Volume 7, Issue 1, January 2017

ARPN Journal of Science and Technology


ICT, Organizational Innovations, Human Capital and Performance of Tunisian Firms of Eeha Sector

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Author Ben Khalifa Adel
ISSN 2225-7217
On Pages 319-331
Volume No. 3
Issue No. 3
Issue Date April 01, 2013
Publishing Date April 01, 2013
Keywords Mediterranean countries, ICT, organizational innovation, human capital, flexible production model, firmsí performance.



Abstract

ICT (information and communication technologies), organizational innovations and human capital are, these last three decades, the key determinants of the firmsí performance in advanced economies. But what about their diffusion level and effects in developing countries and particularly in the southern Mediterranean economies? Our paper fills a gap by questioning the level of diffusion of ICT, organizational innovations and human capital and their performance effects on a sample of Tunisian firms from electric, electronics and household appliances (EEHA) sector. It is the most dynamic sector in Tunisian economy and the most subjected to the pressure of the international competition and contractors. Our finding shows that the firms invest more intensively in organizational innovations and human capital than in ICT. However, only the ICT have an important and significant effect on the firmsí performance. That is explained, partially, by the fact that these investments are carried out under the pressure of the international contractors and respond to their waiting and not in a framework of a strategic project making it possible the creation of competitive advantages for the studied firms. As the partners of Tunisia operate mainly in Northern Mediterranean, the risk of unequal sharing of the fruits of these investments in favor of the Northern countries is real and very important.


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